In the weeks before Apple Store employees in Oklahoma City voted on whether to unionize last October, managers walked a couple of them at a time to a ghostly empty storefront at the mall. Around a table under spotlight-like illumination, a manager or two and an Apple human resources staffer offered takeout from Panera and Chick-fil-A and told spooky stories about how a union would ruin workers’ relationships with their bosses. “That, essentially, we would lose the ability to actually be able to talk to the managers,” says Kirsten Civick, a technical expert at Apple’s Oklahoma City store who sat in at least three of these sessions.
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