In 2019, Daniel Motaung moved from South Africa to Nairobi, Kenya, for a job at an outsourcing company called Sama. He had been hired for his Zulu language skills, but was unsure of exactly the kind of work he’d be performing. It was only after he started working, he claims, that Motaung discovered he would be spending eight hours or more a day looking at some of the most hideous content on the internet—beheadings, child abuse, suicides—as an outsourced content moderator for Meta.
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